Privacy policy

Last updated: [date the site goes live]

This explains what information Drive with Clive keeps about you, why, and what your rights are.

Who we are

Clive Wright, trading as Drive with Clive, is responsible for your information.

• Address: 46 Rushden Road, Wymington, Rushden NN10 9LH
• Phone: 0808 304 2984
• ICO registration number: [to confirm]

What we collect

When

What

You enquire

Name, phone, pickup postcode, and anything you add in your message

You book lessons

Name, phone, email, pickup address, date of birth, driving licence details, payments and lesson bookings

During your lessons

Notes on your progress, test dates and results

If you tell us

Any medical condition or endorsement that affects your driving

If you agree

A photo of you when you pass

Why we use it

Purpose

Our legal reason

Replying to your enquiry

Our legitimate interest in answering people who've asked about lessons

Arranging and giving your lessons, and taking payment

To carry out our agreement with you

Keeping you and others safe on the road (medical information)

Your explicit consent, which you can withdraw at any time

Keeping financial records

Tax law

Posting your pass photo on Facebook or the website

Your consent, which you can withdraw at any time

We never sell your information or use it for anyone else's marketing.

Who we share it with

• WhatsApp, if you message Clive there.
• Our website host and email provider, when you use the website form.
• Facebook, only for pass photos you've agreed to.
• The DVSA, if Clive helps you with your test booking.
• Motability, if you learn through the Motability scheme.
• Our accountant and HMRC, for tax.
• Our insurer, only if there's a claim.

Some of these companies may store information outside the UK. Where they do, they must protect it to UK standards.

How long we keep it

Information

How long

Enquiries that don't go ahead

12 months, then deleted

Pupil details and lesson notes

12 months after your last lesson

Payment records

6 years, as tax law requires

Pass photos

Until you ask us to remove them

Your rights

You can ask us to:

• show you the information we hold about you
• correct anything that's wrong
• delete your information
• stop or limit how we use it
• give you a copy to take elsewhere

You can withdraw consent at any time. Just message or email Clive. We'll reply within one month.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies

How our website uses cookies is explained in our Cookie policy.

Changes

We'll update this page if anything changes. The date at the top shows the latest version.